Overview

This section contains important agreements, policies and appendices relevant for users of our websites and services.

All documents will be provided in English language.

Main documents

Terms of Service

Data Processing Agreement

Privacy Policy

Service

Service Level

Service levels offered by ZITADEL Cloud

Cloud Service

Service description and data location

Dedicated Instances

Terms and Conditions of dedicated Instances

Annexes

Support Services

Support services offered by ZITADEL and CAOS Ltd.

Acceptable Use Policy

Obligations while using ZITADEL Services

Rate Limit Policy

How ZITADEL will use rate limiting